Climbing Plants Direct

Think twice before buying from this supplier! I bought a Royal Red Buddleja (with smaller leaves than most buddlejas) online in the spring which turned out to be a box-standard purple buddleja when it flowered.

I have been emailing them to express my dissatisfaction but they do not appear concerned that they sent me a plant I did not order. They have not even had the decency to reply to my last two emails!

 

I had a similar problem with Gardening Express, Slangley.
Don't ever buy from them, their customer service is non existent

 

Same with me Gardening Express I would never buy from them again, you have to raise a ticket number to ask a question and the answer you get back doesnt relate to what you asked :DOH::DOH::DOH:

Packing of plants is shocking I had a plant arrive in a pot with a bit of plastic wrapped round it :wallbang::wallbang::wallbang:

Spruce

 

if you pay via credit card or paypal, you can do a chargeback if you feel you have been ripped off? ... there is a time limit though

 

I, too, have had trouble with this supplier. I ordered 2 clematis "Broughton star" from them last autumn. They sent tiny plants, barely alive, in December which I kept in the greenhouse since they would not survive outdoors in winter. This spring there is not sign of life. I have emailed them 3 times, but they have not had the courtesy to reply. I shall try the old-fashioned royal mail to try to get something out of them.

 

Beware of any company with - 'Direct' - 'Overseas' - 'Worldwide' - ' Euro' - etc., etc., in their title.