This just for info (and a laugh!)

I have been jogging along quite nicely with my TalkTalk BB even though, for some weird reason, I have to keep using dial-up to get connected! But recently I've found that every time I received an incoming phone call, it would cause me to be disconnected. At first not too much of a problem, whilst I was talking I would get reconnected. But over the past few days I've found it more and more difficult to get reconnected despite trying everything I could think of.

And this morning after trying a g'zillion times, I gave up and rang TT. The guy who first took my call after a short while of 'do this; and 'have you done that', passed me onto this supervisor where I learned some interesting facts.

First off, he told me that our exchange has recently been upgraded to give us 8mbs. Secondly that the Speedtouch 330 modem I have isn't capable of handling that kind of input! And, when I asked why I had to keep dialling up to get connected, that this was a peculiarity of this particular modem!! He also down rated my connection's decibels so my modem can handle it since when it's been absolutely fine!

But I have a Speedtouch 585 router which I have yet to get set up and he's promised me that this will cope with everything that will be thrown at it. Just when I have, I need to ring TT again and ask for the decibels to be racked up again!

All I want to know is - why have I not come across all this info before? It seems like sometimes you just have to be lucky and bump into the right person at the right time! (Oh yes - and he was English!!)

 

Well, it was only the supervisor was English.

 

there are so many adsl modems out there and different problems, it hard to keep up with it all.

In a previous post i informed members of adsl modems and what was happening at the bt exchanges, a lot of these modems are unable to handle 8mbs.

To be honest this is new to me regarding decibels.

something i must look into...

thanx