Don't use ASDA motor insurance !!!!!!

Discussion in 'Off-Topic Discussion' started by Webmaster, Dec 17, 2006.

  1. Webmaster

    Webmaster Webmaster Staff Member

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    A long story short ....

    I had a prang on a roundabout with another road user, I was in the correct position etc, and took all avoiding action to minimise/not have the accident, the other driver didn't even see me in my 4x4.

    I had a witness that confirmed everything I had told ASDA.

    The other driver admitted liabilty at the scene and was very apologetic.

    ASDA have decided to conclude the claim on a 50/50 basis, my repairs where �£490, my excess �£400 ......... In their letter to me it says 'After a careful review of the claim and to avoid legal costs we have decided on the above settlement'

    I have also written a review on www.reviewcentre.com .... My review can be found HERE .

    I am not the only one it seems, the only good one on there gives them 10/10 for everything, which seems to me like it may be an ASDA employee ....


    I am very angry with ASDA for this !!!!!!


    Anyone know how legal it is to make a wrong decision on a claim, or not 'look after a clients best interests' ??
     
  2. good digger

    good digger Gardener

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    My friend you need to complain to the insurance ombudsman, write back to asda and tell them you do not accept their offer, have you got your no claims bonus protected? tell asda that you are prepared to pursue them through the small claims court, if the other driver has admitted liability there is nothing anyone can do your insurer will try to tell you that they will dispute the claim on your behalf unless it in the small print you do not have to accept their ridiculous view point
     
  3. Daisies

    Daisies Total Gardener

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    I notice their rider in a box beneath that says "For each negative review there may be hundreds of satisfied customers." Well, as a famous call-girl once said "Well, (they) would say that, wouldn't (they)?!" (paraphrased!)
     
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