Gardeners World Videos - No Show

Discussion in 'Computer Corner' started by HarryS, Apr 25, 2011.

  1. HarryS

    HarryS Eternally Optimistic Gardener

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    I can’t view the project videos on the GW site . I have downloaded the latest Adobe flash player. Signed into the site , and tried to play videos on Firefox ver. 4.0 and also IE 8 . All I can see is a dark green square , and no blocking messages. Do I need to adjust a setting in my options or firewall ?
    The GW video page is in the link below , can anyone else view them , or is it just me again :gaagh::D
    http://www.gardenersworld.com/how-to/projects/category/video-projects/TIA


    TIA
     
    HarryS, Apr 25, 2011
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  2. wiseowl

    wiseowl Admin 24/7 Staff Member

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    wiseowl, Apr 25, 2011
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  3. HarryS

    HarryS Eternally Optimistic Gardener

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    Thanks but still no luck on that link WOO , I can still only see the green square.
     
    HarryS, Apr 25, 2011
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  4. wiseowl

    wiseowl Admin 24/7 Staff Member

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    Hi Harry the only thing I can suggest is to download Google Chrome as its got the latest flash Player built in,but I will look for another solution for you if that is,nt what you want.:)
     
    wiseowl, Apr 25, 2011
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  5. wiseowl

    wiseowl Admin 24/7 Staff Member

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    Hi Harry I have just used my Internet Explorer and had to download Flash player 10/2 and its working for me,are you sure that you have the latest Flash player installed:what::) I am now back on Chrome):phew::dbgrtmb:
     
    wiseowl, Apr 25, 2011
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  6. HarryS

    HarryS Eternally Optimistic Gardener

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    Hi WOO , the flash player version is 10/2 , and I have rebooted and tried it on Chrome without any luck. My provider is Virgin , who have there own Virgin Media Security firewall app , could it be a setting in there ?
     
    HarryS, Apr 25, 2011
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  7. wiseowl

    wiseowl Admin 24/7 Staff Member

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    Hi Harry try this my friend,:)
    The problem may be with your Flash Player settings.
    Right click on the video window which is not playing and select Global Settings.
    Select the 'Global Storage Settings panel' from the list on the left of the page and see if 'Allow third-party Flash content to store data on your computer' is ticked.
    If it is not ticked, then this is probably your problem and ticking it should allow your BBC content to play - you will probably need to close any open browsers before this takes effect.
    The above tick box is often unticked for security reasons, but rather than using this blanket control, use a per website control by going to the 'Website Storage Settings panel', setting the storage slider to 0 and then clicking on 'Delete all sites'
    Now, whenever a site wants to store Flash data, you will be asked if you wish to allow this - you have control over the sites but without disabling them all. Again, you may need to close all browsers and then open them again for the settings to apply.:dbgrtmb::)
     
    wiseowl, Apr 25, 2011
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  8. HarryS

    HarryS Eternally Optimistic Gardener

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    No luck Woo :dunno:Followed your help to the letter ( the 'Allow third-party Flash content to store data on your computer' was ticked.) It still wont show GW videos . This is taking me back to the late eighties , when to even get sound to work on your PC was a major settings job :D
     
    HarryS, Apr 25, 2011
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  9. wiseowl

    wiseowl Admin 24/7 Staff Member

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    No worries Harry i,m on the case my friend:)
     
    wiseowl, Apr 25, 2011
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  10. wiseowl

    wiseowl Admin 24/7 Staff Member

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    Harry try this:rolleyespink::heehee:


    Welcome to Video and Audio from BBC News.If you are encountering problems this could be because you have JavaScript turned off.
    To turn JavaScript on, try contacting your computer's administrators, or follow the instructions for your browser type below:
    Internet Explorer for Windows
    Go to the Tools menu in IE and choose Internet Options.
    Next click the Security tab.
    Make sure the Internet Zone is highlighted and press the Custom Level button to open the security options.
    Look for the entry near the bottom of the list which says Scripting, then Active Scripting and make sure 'enabled' is the option selected under Active Scripting.
    Press OK to close the panels. Now try selecting another link to video or audio from the
    site.
    --------------------------------------------------------------------------------------------
    For Firefox try going to the Tools menu and select Options.
    Next click Web Features. Check Enable Javascript (or Java) in the main panel and press OK.:phew:
     
    wiseowl, Apr 25, 2011
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  11. HarryS

    HarryS Eternally Optimistic Gardener

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    Hi WOO , got a result in the end . I turned my Virgin security firewall off , and lo and behold the videos played ! Had a fiddle with all the settings , not that many to play with on the Virgin Security console . I turned off the Ad-blocker and the Flash Video plays ! Just hope I dont get a load of pop up ads now . Thanks for all your help on this pesky problem :thumbsup:
     
    HarryS, Apr 26, 2011
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  12. wiseowl

    wiseowl Admin 24/7 Staff Member

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    Hi Harry no worries my friend only to pleased that you got it sorted.:dbgrtmb::)
     
    wiseowl, Apr 26, 2011
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  13. Larkshall

    Larkshall Gardener

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    It works OK for me, with Firefox running under Ubuntu/Linux OS.

    It's a pity so many people are afraid to try it (Linux), it just works.
     
    Larkshall, Apr 28, 2011
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