Credit Card Refund Claims ?

@shiney and anybody ............
I would like some advice on claiming a refund on a credit card purchase if anyone has know how on this process.
We bought 2 tickets for a Tears for Fears concert Nov 2017 , total cost £230 . They were purchased through GetMeIn a Ticketmaster subsiduary. The concert was cancelled and rescheduled to Feb 2 2019. Hence the sixteen month delay !
Now GetmeIn was closed down by Ticketmaster in October 2018 . A week ago we received an Email from GetmeIn saying tickets were due to be dispatched . Then a text message saying tickets would be issued on an Email . Then nothing !
The tickets were purchased on a credit card through PayPal ( i.e. the Paypal account is linked directly to the credit card )
Can anyone advise on the process of trying to claim the purchase cost back through the credit card company ?

 

This is probably a silly question but have you tried getting it back through Paypal? I'm sure they have a process for refunds.

 

Think I have read that you do not get that credit card section 75 protection if its via Paypal ? who should be your first port of call.

Sure you will get a clear answer and good advice on the MSE site/forum, they also have a good free weekly newsletter with plenty of good offers / savings.
Money Saving Expert: Credit Cards, Shopping, Bank Charges, Cheap Flights and more

 

Think you can see from this MSE link that you cannot claim under section 75, you need to claim against PayPal.
As that link also suggests sometimes better to pay direct with your card rather than PP ..

Warning! Don’t use PayPal to pay on a credit card

 

Thanks all . Looks like Paypal is my first port of call . My Paypal account is linked to the Credit carc . So the purchase goes through Paypal instantly onto the card . The thing with Paypal is it is so easy , just press a button rather than type all your details in . Lesson maybe don't use Paypal for anything over £100 ...............
I'll let you know if I have any luck .

 

I made a "goods not received " claim on the Paypal site at 18:09 tonight . It's very easy to do , just find your purchase and press the claim button. I immediately got two emails #1 Acknowledging claim , #2 ( the one I was worried about) The claim is over 6 months old (actually 16 months ! ) and is rejected.
Looked at the Paypal site and at 18:09 and 10 seconds . Instant message from GetMeIn , the seller "A full refund was sent on . This problem has now been resolved and closed."
Now I have not got my grubby little hands on the money yet , but fingers are crossed . May take 48 hours to get in my Paypal account