Mouse problems

Discussion in 'Computer Corner' started by Claire75, Apr 5, 2007.

  1. Claire75

    Claire75 Gardener

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    Wondering if any IT wizards might be able to give me a hand please?

    I'm having trouble with the mouse on my laptop. Every few days it freezes, and when I shut the computer down I get the dreaded "blue screen of death". I am assuming it's a problem with the driver but I don't really know what to do about it. I don't have problems with other things using the USB ports, or not that I've noticed.

    In case it helps, it's a Cypress USB optical mouse (bought from argos because my boss is a cheapskate) on the back it says super ergo optical mouse.

    Or, should I just give up and get a decent mouse myself and keep it when the contract with this company finishes? If I do this, what would you recommend? I don't have a serial port so it would have to be another USB mouse.
     
  2. PCMedic

    PCMedic Gardener

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    try another usb mouse....i assume your using windows xp home edition?

    or you could unplug mouse and try a different usb port.

    let me know what happens [​IMG]
     
  3. Claire75

    Claire75 Gardener

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    No, I have XP professional - does it make a difference?
    Thanks for the advice [​IMG] I'll try and get hold of another one to try.
    Also going to try reinstalling the mouse driver from the disk first I think.
     
  4. PCMedic

    PCMedic Gardener

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    claire....don't install the mouse driver....that may be what is causing the problem........the computer will install the default driver for you mouse. If you have the mouse driver installed , unistall it and then just plug the mouse into the usb.
     
  5. Fran

    Fran Gardener

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    Why is XP Pro so funny about that. I completely messed up - by using an installation disc to install a portable card reader. Nothing then worked, couldn't plug my camera in or anything. Took quite a bit of sorting out to get everything working again.

    Shame the instructions on USB gizmos don't say not to use the disc.
     
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