PRINTER HICCUP

I have a dell 924 all in one printer, I have changed the paper but the problem is still there, the paper is in the feed tray but only goes down to about a quarter of the way down, the printing still carries on but no paper , my lcd tells me to un jam the paper which I have done but still no joy any ideas many thanks

 

No expert Nathan - but for what it's worth.
Is that a new printer you have which has never worked properly ? (ie not a new problem with something that worked before). If so then
I got a new Epsom printer when I got my new lappy.
I had similar problems and problems with the printer grabbing the paper. Generally there seemed to be a problem with the paper going through the printer.
Was very frustrated by it.
Eventually read the basic instructions and got a list of which papers would work with the printer.
Got the correct paper and problem solved.
It seems paper is not just paper.

 

Thank you all I now have another printer lexmark 4650 set it up but now the pop up is saying usb port is not working I have checked and it is in the same port as my other printer was do I have to tell the computer or how ? ?

 

Try testing the port by plugging in another USB device such as a memory stick.

Did you load a driver for the printer before you connected it and switched it on?

Have a look in 'my computer' - 'system information' - 'hardware'. It should list your USB ports and if you click on them will show if they are working and allow you to run a check on any faults. (Applies to Win XP not sure about later versions)

 

Hi Woo I dont know if it is set for wireless or usb connection, When we had it I plugged it in and put cd in and that showed me how to load inks etc, the orange light on the front flashes for awhile and the press buttons seem to work but I cant get the usb port / cable to work how do I set that up please many thanks