Save the NHS? Why?

Discussion in 'Off-Topic Discussion' started by clueless1, Jan 30, 2014.

  1. Jack McHammocklashing

    Jack McHammocklashing Sludgemariner

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    Our service is excellent
    You get to see any Dr within 15 mins, but a named doctor may be two weeks, Unless you specifically book him at your current appointment with him/her

    We also have three triage nurses, who take the, colds, flu, and general bloods, non serious stuff which helps reduce those wanting to see a Doctor

    Jack McH
     
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    • Freddy

      Freddy Miserable git, well known for it

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      My thoughts...

      I remember being stuck in A&E. I can't remember what I was there for, but, I DO recall waiting for over an hour whilst having to listen to the nurses out back yacking on about their holidays! Bearing in mind that I was the only one there...grrr. Sometimes, I get the impression that they think they're doing us a favour. I remember my Dad (God rest his soul) would get an outpatients appointment for his periodical check-up, and it transpired that pretty much everyone there (maybe 10 or more) had the same appointment time! How does that work? Sometimes I get the impression that many of these so-called 'Health Professionals' see the NHS as a social club with a few 'nuisances' (patients) thrown in. As for home visits, well......a thing of the past round here...
       
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      • shiney

        shiney President, Grumpy Old Men's Club Staff Member

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        Re home visits:-
        During all the problems I had last week the practice nurses had been giving me my injections at the surgery each day. As they don't work on Sundays they arranged for the District Nurse to come to my house and inject me. She phoned twice to organise the time and arrived five minutes early :blue thumb:
         
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        • longk

          longk Total Gardener

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          The one that does really wind me up around here is the eye hospital.
          If you need emergency eye treatment you go to the eye hospital surely? Nope - you should go to A&E, wait several hours and then get told that you need to go to the eye hospital. So if you cut out the middle man and just turn up at the eye hospital you get told that you need an appointment! What then follows is a scene that is extremely unpleasant for all who witness it, security get called, then they finally relent and you spend 40 odd minutes with the doctor as he struggles to get what is now an embedded piece of metal out of your eye!
          Afterwards the condescending prat tells you that you should wear goggles. So before opening the fresh air vent on your car you need to put your goggles on now!
          I was rather wound up as I left and stopped at the reception to make an appointment for three months later. When asked what for I replied "I don't know yet, but at least if I get something in my eye that day I'll be able to get some treatment!" Apparently "there's no need to be a smart ass"!!!!
           
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          • Jiffy

            Jiffy The Match is on Fire

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            I always go straight to the eye hospital with no problems, but they do have a A&E part, always in and out with in an hour and half,
            Note to my self, must wear safety glass :mute:
             
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            • JWK

              JWK Gardener Staff Member

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              Blimey, the service does vary from extremes across the country going by our experiences.

              In defence of hospital staff and in particular nurses, my mum was a nurse all her working life in A&E and she did have to put up with a lot of abuse, drunks getting into fights on a friday night but worse were the saturday afternoon rugby players with a twisted ankle who screamed the place down like babies - a lot of people go to A&E with minor injuries or trivial complaints like splinters that they could easily deal with themselves at home or at a pharmacist (not saying a piece of metal in the eye is trivial longk!). So the nurses attitude does become hardened sadly.
               
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              • Lolimac

                Lolimac Guest

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                A few years back after waiting for a week for my Dr's appointment...i was examined and given some strong pain killers... fair enough...i went back two days later after having to insist i needed to see the doctor again....i saw a different one and by this time the pain was getting worse....i politely asked and explained why i should be in this much pain and the Dr was not a happy bunny....words to the effect of 'Doubting the others doctors diagnosis' by this time i wasn't a happy bunny either....he just sent me away with a flea in my ear....but doctors know best or so i thought......another 2 days past and i could bare the pain no longer plus i was going a peculiar shade of yellow:yikes:....i rang the Doctors again and explained ....got to see him that afternoon....where he told me you must be in considerable pain:huh:.....he sent me with a note straight from the surgery to the hospital where he said i would go straight to a ward..........

                Instead got i dumped in A&E for 8 hrs and finally got the ward in the early hours...by this time i was too ill to argue and even my family were getting knowhere with them either...a 3 week stay in hospital just got worse and worse...was i glad to get out of there:phew: it was a complete shambles....
                 
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                • ARMANDII

                  ARMANDII Low Flying Administrator Staff Member

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                  The NHS obviously does differ region to region. Last October I suddenly became in great pain, to be light about it, and managed to drive myself to the local A&E. I had the same problem back in 2006 and was admitted, eventually, into the same Hospital while waiting in agony for several hours in the same A&E. There was no pain killer regime then and I had to wait around in increasing pain until I was carted off to a Ward and I had a procedure that at least took the pain away and then I had a op about six weeks later to "cure" the problem. But there was no communication from the Consultant, Doctors or Nurses about after care and how to prevent the problem returning. The Nurses just seemed disinterested and, I'm sad to say, uncaring.
                  But flash forward to last October when the same problem appeared and I had to drive myself in agony to the same A&E dreading the inevitable hours of waiting. I hobbled into the A&E and managed to give my details to a very efficient and concerned Receptionist. Within a minute or two a Nurse came to quickly assess me and I was in the A&E ward within another couple of minutes. The regime and attitude of the staff was completely different. I was put on a painkiller drip immediately while two Doctors examined me. They decided they weren't specialist enough and after a quick phone call a Registrar came down, again within minutes, and carted me off to a Treatment Room where he performed a procedure and arranged for an overnight stop to recover.
                  I was given a date within 3 weeks for an op but within a few days of that the op was brought forward by a week. Everything that happened to me when I went into the Hospital for the ops was a revelation. Everyone was sincerely caring, there was a painkiller regime that made life so much easier for every patient and I was on a drip straight away. The Op staff were fantastic and talked to you explaining things to you without patronising and thinking you were mentally deficient.
                  The Anaesthetist came to see me and asked just about everything but at the end he said "I can see something is bothering you, what is it?" He was right, as my experience in 2006 was that I woke up after the Op in the Recovery Room in absolute agony and curled up into a ball before they noticed and did something about it. I told him that and he just grinned and said "Don't worry about that. I promise you that I'll make sure that that doesn't happen"......and he did!
                  The staff in the Ward were another revelation. They were very caring and again if you asked a question they answered it and actually talked to you and not at you. They were always busy and gave attention to detail and always aware of what was going on the Ward. I was lying in bed an hour after having the op and was trying to reach down the side of the bed to get something in my bag, without anyone noticing, and despite all the running around the Nurses seemed to be doing, one going past my bed at a great rate of knots screeched to a halt, lowered my bed without a word, and then carried on. Details like making sure that people were able to feed themselves, that the mobile tray that is on every bed was over the bed with a full flagon of water were checked hourly and it was all done with a smile and and really caring attitude.
                  Plus when the Consultant and Doctors came around on their daily visit everything was explained as to what had happened to what after care was needed. My Consultant was really unhappy about my last visit in 2006 and the lack of communication and after care. He actually took time to talk to the patient and not just talk to the Doctors as though you weren't there. He told me what was needed in after care, and made all the arrangements then and there. I can't thank them enough, from the A&E Receptionist, Staff in all departments, Op Theatre, Ward Staff, Registrars, Doctors and Consultant in their caring attitude, attention to detail and making sure the Patient was not in pain, and that they could eat their meals without difficulty and such basic things that full Water Jugs were in reach. How they manage to do what they do in such a consistently caring way I do not know......but it made things a lot easier for me, taking away all the apprehension I had and made life a lot better.
                   
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                  • shiney

                    shiney President, Grumpy Old Men's Club Staff Member

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                    That's good news, ARMANDII :blue thumb:

                    It was similar to that for me, last week. Each doctor, registrar and consultant came and shook my hand and introduced themselves and explained everything fully. :)
                     
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                    • Lolimac

                      Lolimac Guest

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                      @ARMANDII ....That is such a treat to hear you were cared for properly....that's exactly how it should be:dbgrtmb: that's the problem when you have a bad experience it makes you very reluctant to go back unless absolutely forced to which point you're endangering your own health.....it's a comfort to know every experience isn't bad:dbgrtmb:
                       
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                      • clueless1

                        clueless1 member... yep, that's what I am:)

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                        Quick update. I went for a very brief medical at my new doctor's shop yesterday afternoon. I was seen within 10 minutes of my appointment time, in what to my untrained eye seemed to be a very well equipped room, by a very nice young nurse who took her time to listen to what I had to say. I didn't feel for one moment like I was on a conveyor belt.

                        She said, after I mentioned my incident when I collapsed, that she'd like the doctor to speak to me, so she arranged an time there and then for him to phone me to discuss it, explaining that they always do the initial consultation by phone so that the doctor can assess whether it is a job for him/her, or if a nurse could handle it etc (very efficient in my opinion). So we agreed that 9:30 this morning would be a suitable time.

                        Bang on 9:30 this morning, my phone rings. Its the doctor. Again I didn't feel in the least bit rushed, we chatted for about 10 minutes. He decided he wanted me to do some tests. I was given the option of 2:10pm today, but I decided I've had enough time off so I went for an appointment next week so I can book the whole day as holiday rather than more sick time.

                        There was a brief moment of confusion when the doc realised I'd just finished a course of antibiotics from a doc that I'd just sacked off, and that explained why my notes weren't there yet, but when I told him about my experience with the other place the doc himself stated, 'well he shouldn't have done that, that's just not acceptable'.

                        Anyway, all so far seems very friendly, professional, and efficient, but its early days yet I guess.

                        And the outcome so far? Well, I'm not even 40 and I have to go for blood tests and an ECG to find out if there is some underlying cause of my spontaneous collapse. I'm hoping they found nowt wrong, and just put it down to me being unfit and/or pushing myself too hard from time to time.
                         
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                        • Sheal

                          Sheal Total Gardener

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                          Glad to hear your new surgery sounds better than the last one Clueless. Blood tests are a standard way to check you out, so many things could show up there. The ECG at this point is also probably a precaution. :)
                           
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                          • shiney

                            shiney President, Grumpy Old Men's Club Staff Member

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                            Good news about the new doc :blue thumb:

                            I can confirm that they now do ECG's as just a standard check as it only takes them two minutes (I had four of them the other week) and it's surprising what the blood tests can show nowadays. An extremely efficient way to check things.
                             
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                            • Lolimac

                              Lolimac Guest

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                              That's good news so far Clueless:dbgrtmb: I'm pleased they are taking notice and rightly so....you'll soon be as good as new and back on track:dbgrtmb:
                               
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                              • Jenny namaste

                                Jenny namaste Total Gardener

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                                3 cheers for the NHS today then is it @clueless1 ?
                                Jenny
                                 
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