Too good not to share.....

Discussion in 'Off-Topic Discussion' started by Fat Controller, May 26, 2017.

  1. Fat Controller

    Fat Controller 'Cuddly' Scottish Admin! Staff Member

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    A few times now, I have bought from Nifties, who specialise in short dated stock or stock that is just past it's 'Best Before' date, all at very reasonable prices and delivered right to your door.

    I placed an order at the weekend, and earlier this week I arrived home in the evening to find my order waiting for me - only, there was a box missing..... so, I popped an email off to enquire, and I was stunned by the response (in a good way!). The chap who owns the business replied to my email within an hour or so, and then proceeded to chase up the missing box as best he could given the time of day.

    The following morning, I had a further email with more information, and then yet more as the day progressed, as he chased things up with the courier. It turned out that the box had been a little bit damaged in transit, and the courier was repacking it - it was delivered the day after, and all I can say is that I am a very happy customer!!

    There are many companies that could do to learn from Nifties when it comes to customer service - personal, friendly and very helpful!

    So, I thought I would share this little gem with you guys, as I have no doubt you will save a bit of cash, and I am happy to put my name to a recommendation that they are smashing people to do business with!
     
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    • Victoria

      Victoria Lover of Exotic Flora

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      Sounds like a good place I would use if I were there. :thumbsup:
       
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      • miraflores

        miraflores Total Gardener

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        Although after few minutes of browsing the site, I fully understand the meaning of having an established business first and, then, building the site around that.
         
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