Vax Mach Air upright vacuum cleaner

Does anyone else own one of these by chance? The brushes on the roller on mine are really tangled up with dog hairs so decided the best way to clean it would be to remove the roller, WRONG!!!!!! nearly an hour and 6 screws removed later The damn thing will not come out, cannot find any instructions on how to do this so was unable to use the machine. Anyone know how to do it? it surely shouldn't be this difficult.
Used reliable Henry in the end, although it did accidentally suck up one of the screws so now I only have 5.

 

Here is the link to the PDF instruction manual:
http://www.google.co.uk/url?sa=t&rc...jhcDhfIiFN9wWIcsj1ZHJgw&bvm=bv.87269000,d.d24

 

@""M" Thank you for posting that, I have read that, it doesn't tell you how to remove the brush roller, I know you can remove it because you can buy another as a spare part, but how do you remove it?!?!? There isn't even a tutorial on YouTube.

 

Yes it is! I have seen that tutorial, but thank you so much for taking the trouble to post that.

 

We had one, they have five year warranty, just phoned them up, saying it would not re-set and they sent within two days a complete new head Free of Charge

Now out of warranty, and given to daughter, phoned them up about very loud noisy motor
They have a set price of £80, the engineer came within 24 hours, replaced the motor and provided two sets of filters, checked machine over (if it needed anything else it is done under the set price)
So £80 for a new machine is pretty good

Good luck

Jack McH

 

@fat controller Yes, my machine is a bit different, but again thank you for taking the trouble. Every screw I can see has been removed it still won't budge.

@Jack McHammocklashing Nothing wrong with the head, it doesn't need re-setting it is turning fine, all I want to do is get the roller out.

 

Thanks again FC,
This would be possible but very fiddly, to be honest I am losing patience with it now, it should be really easy to remove and clean the brushes and it isn't, I'll wait until my Son comes on Sunday and let him have a look at it he's usually quite good with things like this, if he can't figure it out either then quite honestly I don't want it, I would never buy another Vax.

 

OK I have to tell you that dear Woo has in fact solved my problem, he found out for me that the brush roller assembly on this model is a sealed unit!!!! It isn't supposed to come apart, why they made it this way is anybody's guess, utterly stupid, they even recommend this model if you have pets!?!?!?

I want a Roomba even more now!

 

@fat controller A Roomba ia a robot cleaner!! Love it, also American technology which I have always found excellent.

 

It's round Val, that means it won't be able to clean in the corners.