Faulty card reader + numpty cashier = card locked!

Hrumph!

Cashier: "Enter your PIN, please ... oh, it's saying invalid, that happened earlier today to someone else ... try it again. Oh dear, still saying invalid ... it worked for the other woman eventually. Ok, give it one more try .... "

LOCKED!!!

Cashier: "Ah, yes, it does that after 3 failed attempts"











I never even knew you only got 3 attempts - but SHE did and STILL instructed me to give it "one more go" AND she knew the card reader was faulty AND later admitted that it worked "eventually" for the other customer because ....

(this is a corker!)
... she used a different card!!!

Manager was a wet blanket with about as much charisma as the stench downwind from an old tannery!
Watch out Head Office, I have a plethora of "training needs" I shall be suggesting!

I have to wait until tomorrow before I can complete the unlock process (and don't get me started on how long *that* telephone conversation was, purely because I'm not the "Primary" card holder )

So, on the downside, I left with no gardening goodies, a locked card and lengthy 0845 bill.

On the plus side, I didn't spend any money and I got some packing boxes from Freecycle and I made the man on the phone chuckle in recounting my tale of woe (he must have thought I was a right numpty turnip!).

Last week I got locked in the park and ride because my ticket was "unreadable" ... after much messing about to find a number to contact the council, the guy said he'd raise the barrier for me. I did point out that I had to run back up the hill to the parked car and drive round to the barrier - again! He said he'd give it a minute.

I pulled up at the barrier, re-entered my "invalid" card and he opened the barrier ....



























.... the one *next* to the one I was in front of! I'm sure *he* thought that was funny!


So, just wondering what/where/who will be "locked" next ... they say things happen in 3's

 

Mum,
whatever you say, do, show us here on GC,I wouldn't think the Mods would have the *alls to lock you out ATM,

Jenny

 

@Jenny namaste , I'm banned from any and all "ATM's" at present: my card is locked

@ARMANDII - I'm famous for them Mr M says there are real worlds, virtual worlds, pretend worlds, childhood make-believe worlds ... and then there is M's-world!

 

That's double funny "M",
Jenny

 

FC - my issue with the "primary account holder" actually has a long history. A very well known telephone company wouldn't permit me to add any "friends and family" numbers to the account because the account was in Mr M's name. I argued that, as his wife, I have the power of his life and death in my paws: if he were on life support, I get to decide So, how on earth could they argue that I have no right to add/delete/amend a flipping "friends and family" promotion?

They stood firm.

One day, they gave us a cold call, which Mr M answered. They offered him this, that, the other, and he replied that they would need to speak to me as CEO of the household finances. How big a hint did they need that I had his consent to deal with them?

Fast forward a couple of years: they phoned about something, but wouldn't discuss it with *me* (not the named bill holder). So, I let it go.

An hour later, they phoned again and I answered, again:

Them: "Can we speak to Mr M?"
Me: "Speaking"
Them: "Erm ... is that Mr "M" M?
Me: "Yes, of course, how may I help you?"
(Now, I could hear the cogs clicking away in his head: he was hearing a voice, while not Minnie Mouse pitch, wasn't Frank Bruno pitch either. And we live in a richly diverse world: could Mr M simply have an effeminate voice? Maybe Mr M was of a certain sexual orientation for which he had chosen an affected feminine voice? Or, maybe, Mr M was in "transition"? Who knows? Who dares question? )

Now, I'm expecting something very "private" to be divulged that is only fit for Mr M's lugholes. No! It was an offer for free - yes, FREE - services! Nothing financial in it, about it, required of it! But, as far as Mr Telecommunications was concerned, it was a Bill Holder only conversation

Yeah, I bluffed - with Mr M's consent - and I won that particular battle