No wonder this country is Donald Ducked

Discussion in 'The Muppet Show' started by Fat Controller, Dec 8, 2012.

  1. Fat Controller

    Fat Controller 'Cuddly' Scottish Admin! Staff Member

    Joined:
    May 5, 2012
    Messages:
    29,807
    Gender:
    Male
    Occupation:
    Public Transport
    Location:
    At me 'puter, GCHQ Ashford Office, Middlesex
    Ratings:
    +57,246
    Between banks and effin' utility companies [​IMG]

    Came home today to a letter from our gas and electric supplier to inform me that they were increasing our direct debit from £139 a month up to £399 a month!

    Obviously, I rang them and asked if they had a computer in the office that had a sense of humour, because it seemed to be under the impression that I was running a smelting furnace or something, to be told that it was because there was just over £400 in arrears on the account and the account needed to be completely free of arrears and in credit by March before the annual direct debit reassessment took place (so putting the arrears and a bit more over the remaining three payments - nice of them at this time of year!)

    Now, whilst I don't dispute that over the last couple of years we will have undoubtedly have had these arrears creep up, and don't for one second debate that they will need to be paid, £399 a month is an absolute non-starter; moreover, when we moved in here they wanted to set our direct debit at fifty quid a month, and I protested that it wouldn't be enough and asked them to increase it to £100 - they compromised and set it at £80 stating that I shouldn't worry any arrears would simply even out over the summer and they would then increase the direct debit accordingly thereafter; a year later, they did increase it to £139 (no objections to that at all); apparently, the increase pretty much covered consumption from there on in, but wasn't really clearing any of the arrears (despite looking as if it was online, as the balance would go up and down all the time);

    Anyway, after basically telling them what their chances were of getting £400 a month out of our bank, we were then offered a plan to pay a bit more over the next year or so (£40 a month) to pay off the arrears - fine by me, and a fair solution. Only, the direct debit would now have to be cancelled, and I would have to pay by cash (wee card at the post office), telephone or internet banking as they couldn't take the increased payment by direct debit! Better still, that now means that we have lost our direct debit discount [​IMG]

    So, they wait until they have you by the knackers and then dump on you from a great height by making your utilities even more expensive. Barstewards.
     
  2. clueless1

    clueless1 member... yep, that's what I am:)

    Joined:
    Jan 8, 2008
    Messages:
    17,778
    Gender:
    Male
    Location:
    Here
    Ratings:
    +19,601
    Time to switch suppliers me thinks. I bet you're on either British Gas or N'Power.
     
  3. pete

    pete Growing a bit of this and a bit of that....

    Joined:
    Jan 9, 2005
    Messages:
    56,490
    Gender:
    Male
    Occupation:
    Retired
    Location:
    Mid Kent
    Ratings:
    +110,329
    I only ever pay what I owe, I refuse to be drawn into those stupid monthly direct debit amounts, it never works and you either end up paying too much or not enough.
     
    • Like Like x 2
    • Scrungee

      Scrungee Well known for it

      Joined:
      Dec 5, 2010
      Messages:
      16,524
      Location:
      Central England on heavy clay soil
      Ratings:
      +29,001
      Can your current supplier still block that if you're in arrears? I think that used to be the case.


      EDIT: Our last quarter's fuel bill for a 3 bed semi with electric heating (and everything else) which would have been a slightly below average bill was only £205.81 for 13 weeks, so £68.60 pro-rata to one month. Off to cut down some more trees & collect some more pallets..........
       
    • "M"

      "M" Total Gardener

      Joined:
      Aug 11, 2012
      Messages:
      18,607
      Location:
      The Garden of England
      Ratings:
      +31,888
      Gosh, FC!!! :thud:

      Not quite sure who the right person is to get in contact with, but, I'd be starting with my MP!!!! I work on the principle, "if it doesn't *feel* right, it probably isn't" and to me, this does *not* feel right; not at all!!!! That is an almost triple increase!!??? It is certainly not "reasonable" and I really feel is completely unethical!

      Start with your MP, then take it from there. Hopefully, someone more knowledgable on this issue will be along to give you more definitive advice; but, I do know that if they tried that on with me .... oooooooooh, I'd be spitting feathers!!! :paladin: (and that says nothing about what they would be sh1t-in :whistle: )

      To clear a £400 arrears between now and March does *not* warrant a £260 increase in monthly payments!! :nonofinger:
       
    • sal73

      sal73 Total Gardener

      Joined:
      Sep 4, 2011
      Messages:
      2,833
      Gender:
      Male
      Location:
      Bedford
      Ratings:
      +3,011
      I used to be with Npower untill i noticed that they where own me £500 of overpaying , called them and told me to wait for the next month as the bill was already issued , done the same for 3 months untill they even try to increse my monthley direct debit , I had enough and moved to EDF , my bill from £100 , went down to £70 and they even sent me money back at the end of the year without any phone call .
       
    • Fat Controller

      Fat Controller 'Cuddly' Scottish Admin! Staff Member

      Joined:
      May 5, 2012
      Messages:
      29,807
      Gender:
      Male
      Occupation:
      Public Transport
      Location:
      At me 'puter, GCHQ Ashford Office, Middlesex
      Ratings:
      +57,246
      E-On. If I had the money to pay the arrears off in a oner, I would have been moving today, and told them as much on the phone. The best of it is, if they had put the direct debit up by thirty or forty quid, I wouldn't have batted an eyelid. I wouldn't have been happy as I am positively broke, but I would have understood and took it - - its the nonsense surrounding it all that really annoys me.

      If that was my mum getting a letter like that, she'd have a coronary!
       
      • Like Like x 1
      • "M"

        "M" Total Gardener

        Joined:
        Aug 11, 2012
        Messages:
        18,607
        Location:
        The Garden of England
        Ratings:
        +31,888
        Watchdog is another option!
         
      • "M"

        "M" Total Gardener

        Joined:
        Aug 11, 2012
        Messages:
        18,607
        Location:
        The Garden of England
        Ratings:
        +31,888
        Ok then, the daily papers: give them the publicity they do not want! (Gosh, I'm steaming sitting here!!!)
         
      • Fat Controller

        Fat Controller 'Cuddly' Scottish Admin! Staff Member

        Joined:
        May 5, 2012
        Messages:
        29,807
        Gender:
        Male
        Occupation:
        Public Transport
        Location:
        At me 'puter, GCHQ Ashford Office, Middlesex
        Ratings:
        +57,246
        The other thing that annoys me is that the £139 was actually covering our winter expenditure quite well - I have designed myself a spreadsheet where I can enter my meter readings from and to given dates and it will work out the amounts used, the average daily, weekly and monthly spends. Its not 100% accurate, but its not far off - and it currently has us between £125 and £145 a month; come summer again, that will drop so surely the £139 a month would then have gone toward the arrears?
         
      • "M"

        "M" Total Gardener

        Joined:
        Aug 11, 2012
        Messages:
        18,607
        Location:
        The Garden of England
        Ratings:
        +31,888
        Possibly; but, this would be a good opportunity to have a look at your usage and think about how you could economise? :dunno:

        For example: are you boiling a full kettle each time? (pour the excess into a flask and use that for the next cuppa; alternatively, only fill the kettle with the amount of water you actually *need*)
        Are lights being left on unnecessarily? (Surprising how that adds up!)
        Are your rads/hot water on a timer?
        Do you add extra clothing before turning to heating?
        Do you "cook" economically? (E.g use a slow cooker instead of an oven? Cook batches of food when the oven is on?)
        Do you line dry rather than turn to a tumble dryer (or, even , dryer racks?)
        Remember the humble hot water bottle? All my family have one: either as a warming "cuddle" while watching a film, or for bedwarming.
        Are there any appliances which are left on when they don't need to be? (Mobile phone charges are a classic!)
        Is your freezer running below full capacity? Fill it to the brim with cheap bread to make it more efficient.

        There are so many more things which may help (little by little) which I'm sure I haven't covered; hopefully others will be able to offer suggestions, FC.
         
      • pete

        pete Growing a bit of this and a bit of that....

        Joined:
        Jan 9, 2005
        Messages:
        56,490
        Gender:
        Male
        Occupation:
        Retired
        Location:
        Mid Kent
        Ratings:
        +110,329
        How about getting a slot meter, you dont get onto arrears that way.:biggrin:

        Have many happy memories as a kid sitting under the stairs pushing shillings into the meter.
        Then the bloke come round and emptied the meter, divided up the money and we got some back to put in the meter again.
         
      • clueless1

        clueless1 member... yep, that's what I am:)

        Joined:
        Jan 8, 2008
        Messages:
        17,778
        Gender:
        Male
        Location:
        Here
        Ratings:
        +19,601
        We have a key meters (took over from the slot meters). They are a nuisance, because if you forget to top them up, sometimes the power or gas goes off.

        They were here when we moved in, and I was going to get them taken out and proper ones put in, which I will still do at some point in the future, but for now apart from the slight inconvenience, they are serving us well in that we always know how much we're spending on gas and electricity on a week by week basis. It makes it much easier to manage the cost, and a few times I've had to tell the wife to be less wasteful (she went through a phase of leaving the immersion heater on until after she'd been in the the tub, effectively heating the water twice for every tub, and costing me a fortune.
         
        • Like Like x 1
        • Madahhlia

          Madahhlia Total Gardener

          Joined:
          Mar 19, 2007
          Messages:
          3,678
          Gender:
          Female
          Location:
          Suburban paradise
          Ratings:
          +3,090
          Aren't you on a much higher tariff that way? Pretty scandalous as it directly overcharges the poorest people.
           
          • Like Like x 1
          • "M"

            "M" Total Gardener

            Joined:
            Aug 11, 2012
            Messages:
            18,607
            Location:
            The Garden of England
            Ratings:
            +31,888
            Those were my thoughts too.
             
          Loading...

          Share This Page

          1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
            By continuing to use this site, you are consenting to our use of cookies.
            Dismiss Notice